All orders will typically be dispatched within 1 business day from our warehouse and all orders will include tracking from dispatch to delivery. All orders will be shipped in durable packaging to ensure your purchase is not damaged during transit. ZicoSport is not responsible for delays, lost or damaged shipments or orders sent to incorrect, invalid addresses or correct addresses. It is always in our best interests to make sure you receive your parcel in a timely manner and ZicoSport will assist as much as possible to trace a missing parcel. ZicoSport is not responsible for refunds of shipping costs in the event of delayed shipping due to product availability.